- Assist the sales team in the sale of products to customers, focusing on volume, mix and profitability targets for assigned Business Units/Product Groups.
- Establish and maintain effective customer relationships to understand customer needs, promote customer understanding of full product offering, and align to provide a solution. Ensure a positive customer experience throughout the sales support process.
- Prepare sales plans using company tools. Performs regular performance reviews and propose recovery plans in cases of potential order shortfalls.
- Create added value for the customer and IEPPL and ensures the successful outcome of transactions, contracts & proposals by using effective sales support techniques.
- Communicate details in accordance with IEPPL offering and strategy (delivery time, payments, and general terms and conditions).
- Ensure efficient marketing activities and value proposition to customers.
- Manage administrative procedures in sales support processes, and support collection and project management activities when needed.
- Prepare offers in coordination with the bid and proposal department and/or the Marketing Manager. Ensure appropriate technical and financial aspects of offers, including prices and payment conditions.
